Refund Policy

Tmansolution offers a 30-day money-back guarantee for paid DriverHotspot SA plans. If you are not satisfied with your purchase, you may request a full refund within 30 days of the original order date.

Refunds are processed by Paddle, our online reseller and Merchant of Record. To request a refund, visit paddle.net and provide the email address and order details used for your purchase. You may also contact Tmansolution through our support page, and we will help direct your request.

Paddle handles customer-service enquiries and returns for our orders. Once a refund is approved, Paddle returns the payment to the original payment method. The time it takes to appear may depend on your bank or payment provider.

You may cancel a subscription at any time through the billing portal. A cancellation stops future renewals but does not automatically refund earlier charges. If a charge is within the 30-day refund period, submit a separate refund request through Paddle.

This policy does not limit any rights or remedies you have under the Consumer Protection Act, POPIA, or other applicable South African law. Where the law gives you stronger rights, those rights continue to apply.

For help with a refund request, contact Tmansolution through the DriverHotspot SA support page. For payment, billing, tax, cancellation, and refund mechanics, see Paddle's Buyer Terms.