Help & support
Talk to the Tmansolution customer service team without leaving the app.
Reach us directly
Support hours 07:00 – 21:00 SAST · Emergencies: use the SOS button
Quick answers
How long does driver verification take?
Most driver profiles are reviewed within 24–48 hours once all documents are uploaded.
How do I cancel or change my plan?
Open Plans from the top bar and use Manage billing — changes apply at the end of your current cycle.
The SOS button did not send my location.
Allow location permission for the app in your phone settings, then reopen the SOS page and try again.